Recording for Public Safety



Speed, accuracy and reliability are prerequisites of any solution designed for the emergency services or other safety-minded organizations.

With a long history of working with law enforcement agencies, fire, coastguard, transportation and construction services as well as Public Safety Answering Points (PSAPs), Red Box understands the needs of public safety organizations. That’s why we’ve designed Quantify Recording Suite to help your organization keep a record of and enhance its mission-critical responses.

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Red Box Public Safety

Advanced voice and data recording

Red Box Quantify Recording Suite is a smart, dependable and easy-to-use solution for securely recording and rapidly replaying voice and data communications.

Quantify provides the advanced functionality to support the requirements of the emergency services and other safety-minded organizations. Features include instant replay for fact and caller identification, and the ability to reconstruct incidents for disclosure of evidence.

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Key features for public safety organizations

Quantify’s comprehensive functionality enables your organization to:

  • Capture and store emergency 911 calls as well communications between public safety workers in the field
  • Replay calls instantly for fact verification
  • Monitor calls in real-time so managers can assist when needed
  • Investigate and compile evidence of incidents for legal disclosure
  • Identify the training needs of public safety dispatchers to improve call handling speed and accuracy

Read more about our Capture and Replay Solutions

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Record every communication

No matter how the public contacts you, or how you communicate across your organization and with others, Red Box Quantify has it covered with wide connectivity and functionality that lets you record:

  • Fixed-line and mobile telephony
  • Trunked radio networks from vendors including Motorola, Harris and Cassidian
  • Ambient microphones
  • Command and Control systems
  • Computer Aided Despatch (CAD) systems
  • Desktop computer screens

Read more about our storage solutions

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Highly resilient

Uninterrupted call recording and access to communications are vital for public safety organizations. The Red Box solution is designed to ensure that you don’t miss a word.

  • Deployment of primary and secondary servers means that if there is a problem with the primary,  the secondary will immediately take over recording. For added resiliency, primary and secondary recorders can be deployed at separate locations
  • Unique frame-based recording minimizes data loss in the event of hardware failure by writing data to disk every few seconds
  • Built-in monitoring and alerting provides administrators with an overview of system status

Implementation tailored to you

Red Box Quantify gives provides the flexibility to meet every challenge:

  • Integrates easily with chosen technology environment
  • Works with CAD systems to help you search on criteria such as operator ID, talk group, ISSI or incident number
  • Easy and fast to install so you can focus on providing the best possible service
  • Highly secure with recordings authenticated and stored in a proprietary format
  • Ensures the highest levels of resilience with automated failover
  • A single, scalable solution with a license for life

A single, flexible solution

Quantify enables you to quickly locate and listen to audio recordings through its core search and replay functionality. Tailor your solution  by choosing the applications for your needs:

 

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