A caseworker for children at Clinton County Protective Services in New York, Jim travels around the county conducting hundreds of interviews per year. The handwritten notes taken at all those interviews must be entered into the agency’s Windows-based case management system. Even given Jim’s impressive typing speed of 60 words per minute, inputting all those notes was an extremely time-consuming process. Now he dictates his notes into a digital recorder and Dragon automatically transcribes the text. Thanks to Dragon, Jim not only saves about an hour a day in text input, but he is able to provide more detailed and complete notes about each interview
Because Rosemary Johnson, a Florida DCF adult protective investigator, handles cases in three different counties, she spends her days in the car driving long distances to meet with individuals in crisis. Frequently she is unable to make it back to the office for two or three days at a time. Dragon helps her keep pace with paperwork while on the road by letting her dictate notes into a digital recorder or a headset connected to a laptop. When she returns to the office, she can simply upload the recorded files to her computer for automatic transcription.
“I had been working for three years licensing foster families before I discovered Dragon software. Unfortunately I never took typing and that left me with a choice of dictating a complete report or slowly and tediously typing it myself. A normal licensing report would be between 15 and 30 pages. I was often conducting interviews with multiple families at the same time and needed to keep all of their lives straight. Since purchasing Dragon I am able to complete an interview and immediately dictate the portion of the report related to my interview. I am able to do more with less due to the Dragon software. I still have my secretary proof my reports, but Dragon has helped her save time also since she no longer has to type the report.”
Jose A. Lugo:
“I am a therapist, who has carpel tunnel as a result of the hours I spend writing Treatment Plans, Notes and reports to various courts in the county of Queens. Dragon has allowed me to do my job with ease and to fulfill my responsibilities to my employer.. Dragon allows me to accomplish my responsibilities and remain current in all my affairs.”
“I work for a state agency in Wisconsin. With my position, I have a lot of paperwork which I have to process daily. Without Dragon NaturallySpeaking, I wouldn’t be able to keep up with the demands of my job. I have cerebral palsy. And because of my disability, I can’t type like most individuals. I also have a significant speech impediment. But despite these barriers, Dragon has become my best source of communication. The thought of your program making me more independent was a fascinating concept for me. Until I was introduced to the program, I was dependent on support staff for some of my reporting. I tried to do a lot of it myself but it got to the point where my "pecking" wasn't good enough. I really liked the idea of independence. There were moments when I wanted to walk away from [Dragon]! My colleague kept encouraging me to keep on trying. Finally, my efforts were rewarded. Suddenly, the words on the screen were the ones that were spoken by me.
It was UNBELIEVABLE! As I developed more success, the more hopeful I became. As I became more hopeful, I became more confident. Whereas I was once intimidated by paperwork, with the assistance of Dragon NaturallySpeaking, I looked forward to the challenge that it brought.”